I had a problem giving them my money. They locked my account because it was hacked and used to spam. But I recovered it and tried buying a game and it took buying prepaid cards at a brick and mortar store to do it. But when I asked for support I got nothing but an entirely unhelpful, robotic response and then my ticket was closed with no chance to respond and tell them they had no clue what they were talking about. This was my first foray back into PC gaming in over a decade, and after this I'm not encouraged to ever give Valve my money again