The more I listened to their spiel, the more things they wanted money for came out. Told them up front I service commercial accounts and their service relates to residential and therefore they could not help me. Of course, they denied that. Gave em $49 a month for 3 months and they were still trying to get it together so I asked to cancel. Now, I keep getting calls soliciting my business from many different phone numbers, each time the caller is careful to not state "411 Local". They are simply underhanded scammers with employees who have scripts to read and can't answer questions.