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I ordered a dozen African safari hats. When I opened the box I was horrified to find that all were terribly out of shape. I called customer service and was told to send them back. I would have to pay the return shipping. It would cost me twice the price of the hats to send them back. I always liked their service, but I will never buy another safari hat from them
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When i received my order there was included a warning of cancer and reproductive harm i would not...
I would give it a zero star. If I could this is the cheapest quality hat that I've ever seen in...
Hi John, I don't have your order number to look into this further for you but if this photo was sent there is no way you should have been told that we wouldn't send a return label. I truly apologize if you were. These items when bought by the dozen are normally in prepackaged boxes with inserts so this is not ok by any means. I apologize once again that you received anything in this condition.