John C.

This is the lead paragraph from Troy Florist on their website "Troys florist is a family run business that has been around since 1994. We have had a huge loyal following within the community because of our customer service and our willingness to go above and beyond for all our customers within each and every order. The feedback has been tremendous over the years; people love our attention to detail, how quickly we identify potential problems, how close in touch we keep over the phone when its necessary, and our amazing selection of flowers! Thank you for supporting your local florist".

Local Florist my A__, I called them because they popped up on a Google search for Claremont California florists. Everything looked good from their website, so I placed an order expecting them to be delivered on March 23,2019 for a memorial service. Unfortunately I did not do a search for reviews on them in advance like I normally would do. Incredibly, they are the only business that I have ever seen that has nothing but single star reviews (and that is only because you cannot give zero stars). As far as I know they were never delivered even though they charged my account immediately. Furthermore, I told the lady who took the order that I wanted a perennial plant that could be transplanted outside. The response about transplanting from the store clerk was "yeah, sure". After I realized that I had been duped, I managed to contact a local florist who said that they did not carry anything like a perennial that could be transplanted, and she did not know of any local shops that did carry that. So even if this arrangement had been delivered, and then transplanted they would have quickly died. Nice!

These guys are the worst of the worst, STAY FAR, FAR AWAY!