This organization/business/flimflam is the closest thing I have ever seen to compare to the Democratic party and their quest for ruling power. No way will you ever be able to get them to fulfill any obligations unless it is to another twister of truth, and we will be the payee. I was awarded a 5.00 credit card voucher with so many restrictions I cannot redeem unless I let them keep the money. I cannot even donate the money to the Salvation Army!