I ordered a part based on the website mapping for my model number. It turned out to be the wrong part. I was informed that I "got what I ordered" and so I went about the return process, which included shipping back the product at my own expense. They received my part back 2 months ago per FED EX. After multiple emails and phone calls I am still to receive a response from the returns department, much less a refund for my overpriced part.