I'm not 100% sure how I booked with this travel agency (so I missed these reviews and would've skipped them), it was several months ago before our departure date. Searched many sites for booking everything. Boils down to between this agency and the airline (Air Portugal) customer service is absolutely horrendous! And both will take your money! Please stay away from both. I could go into detail to back up my review. But I don't think there's enough space here let alone space in my head to do it.
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