Received suggestion for POF Account upgrade, upgraded and been locked out since, my username and password longer works, POF states that my email address is not registered to an account (when I am 100% certain it is) and there is some other dude using my scree-name. Tried contacting Customer Service, but there is none, have sent emails and received only automated responses which were useless. This is so unfortunate because I am actually a paying continued customer of more than 1 year.