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If you buys a third party product from this company and it is not fit for purpose, they will not replace it, they will send it back to the third party seller for assessment, and that may take up to 5 weeks and you are left without a product.
Tip for consumers:
I brought a 3D printer from them, only hope it does faulty with this type of customer service.
Products used:
Ended up buying the same product online for a cheaper price.
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