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john l.

Contributor Level

Total Points
80

1 Review by john

  • Netgear

12/28/22

Spoke to 4 tech reps. First, one couldn't understand. The second rep did not understand the problem, the third rep said the problem was corrected, but it wasn't, and the fourth rep said she would call back and never did. I purchased a 2-year support contract and just canceled it. This company has terrible tech support from knowledge and communication skills.

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