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This is a 5 star company with great reviews everywhere. We have had no issues with any part of the service for at least 8 years. They have very helpful support. You can tell when they really care about your questions and making sure you understand how to use the system since there are so many things you can do with it.
John N.'s review of Charity Advantage earned 5 Very Helpful votes
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Four year customer... We use most of their features. I would say that the database system and...
We had a Paypal button and never got donations. We moved to Charity Advantage and now we are in...
You are correct that our reviews on other sites are so positive. When we survey our own users, our satisfaction rate beats industry standards every time. This website (Site Jabber) is a “complaint” site so you are more likely to see some negative reviews written by users that may be either incorrect, frustrated with technology, or other issues not actually related to our services. While we always appreciate feedback, any business that serves thousands of users is going to see this.