Called my local Best Buy asked if they had a certain Blu ray player and asked if I could have it put on hold until the next day She said only if I paid for it first. I said fine and gave her my CC info. 45 minutes later 1st email thank you, 5 minutes after the 1st email So Sorry we don't have the item you paid for, inventory glitch blah, blah, blah. Apparently the order takers are glued to their seats and don't have anyone to do a physical check. Oh but wait I could wait 2 weeks and they could probably get me one.