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John S.

Contributor Level

Total Points
81

1 Review by John

  • GotRentalCars.com

11/26/23

Gotrentalcars is a poor 3 party company for making car reservations. They don't know how many cars will be available. If the Dollar, Thrifty or Hertz runs out of cars and cancels your reservation, Gotrentalcars will not return your money. Customer support is a joke. Calls and emails not answered. Main phone number had an answering machine.

Products used:
Reservations

Service
Value
Returns
Quality
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Julien B. – GotRentalCars.com Rep

Dear John S, Could you please share your booking details to our support email support@gotrentalcars.com. We know these rental companies had availability issues during the holidays last year and we refund all reservation not honored by our partners. If you have not been refunded yet please contact us and we will get your money back the same day. Thank you GRC Customer Services

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