John S.

Was excited to see they had a Hardcover version of a certain book that I was looking for, order 3 of them immediately since I knew it is something that would sell quickly. Then was seriously disappointed when I received 3 very cheap Paperback covers of that same book. Made sure to try to contact Help and see if they could send me what I ordered. If I could give 0 stars I would, 1 is too many. I got the run around and they found it outrageous that I expect to get what I ordered and that I didn't want to run around during my limited time off to jump through hoops to get what I ordered online. Then they made me feel like I was trying to scam them out of 3 crappy paperbacks and refused to do exactly what they were expecting me to do, to fix their mistake. Long story short after spending thousands of dollars, yes thousands, on books from Books A Million I will no longer be spending my money here. And from the other reviews here I can see that this will be another book store that slowly fades away.