These guys are not cheap but then again, compared to some quotes, they are not extortionate either. They have a refreshing approach to SEO and place your site and what you want to get out of the experience at the heart of things... that's a change for the better.
They have a system that they give you a log in for that lets you see what they are doing and they do a lot. Now don't get me wrong, this has not all been smooth sailing but the campaign manager has been a superstar, they called me when the last big algorithm change hit me. Would you believe it - dodgy links from the last company but then again, my own fault you pay peanuts and you do tend to get monkeys and that's what happened.
Rankings are looking better again and the amazing thing that floors me is the traffic is much better, they also told me some tips for getting the best conversions. For an SEO service company (or agency never sure what they call themselves) this level of good customer service is unheard of.
Worth it if you can afford them, I cannot afford them now! They are making me more than they cost, happy days.