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Johnston S.

Contributor Level

Total Points
80

1 Review by Johnston

  • JPeterman

1/13/23

I have an order that they keep telling me has been expedited. After a few calls to their support number, which sounds like it's run from a college dorm or bar, I've been told three different stories.
1. My card was entered wrong. - This wasn't going to float because I can see the charge
2. Their "System" was down.
3. Things usually take about a week.

This was a digital order of a gift card. If you can't process that in a less than a week then why would anyone ever have an expectation of receiving clothing?

Tip for consumers:
Don't use J. Peterman Company. I doubt they will be in business much longer.

Products used:
I bought a gift card to another clothing company and called it a day.

Service
Value
Shipping

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