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You should not push credits on first day.you will lose a significant amount of customers that will get hooked after a day.think about it 🤔
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Dear John,
Thank you for taking the time to share the feedback about our platform!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please feel free to reach us via support@delachat.com at any time. Your positive experience is really important to us and we hope to hear from you soon.
Best Wishes,
Delachat Customer Support