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Jo L.

Contributor Level

Total Points
105

1 Review by Jo

  • Wayfair

6/16/21

What Wayfair doesn't tell you is that they will charge you a return fee (shipping costs), even if the product has been misrepresented or is in poor shape upon arrival. They will assume no liability for faulty products, though they claim they do, so people will buy their products. They also leave the customer with no way to post a review after the return is initiated. Take caution. This is a company that clearly cares about its own bottom line and not at all about the customer.

Service
Value
Shipping
Returns
Quality

Jo Has Earned 25 Votes

Jo L.'s review of Wayfair earned 25 Very Helpful votes

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