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Don't purchase a ticket from this … (whatever it's called) they are the worse … I got put on hold only to be transferred to the customer survey section. I mean I'm not even done with the call. They won't honor the advertised no change fees the airline ordered. I mean the complete worse in everything…. Never again
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I bought ticket with insurance and I broke my leg, i have dr reports everything and I applied...
I bought two tickets and travel insurance in November for a trip in April through Travelgenio. My...
Thank you Jona G. For your comment.
Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.