Buying and returning a product as a European from EU.
1. After paying for my pair of jeans on their site - i didn't get any confirmation about my order.
2. After waiting for aprox. 1 week, I wrote to their customer support about my order and after couple of emails and 2 more days i've got a confirmation, that they managed to send my order.
3. There was no invoice in my package, nor any details about how could I return my jeans.
4. After couple of emails about my order - I've got info on how could I return my order
5. I had to pay like 1/5 of a price for sending my jeans back.
6. Still waiting for the refund.
7. Never ever going to buy from Levi's. Never gonna buy any Levi's product even from other retailers.
8. Frustration and anger. That's what I feel about Levi's.