I bought a CD from target and it is supposed to arrive on March 27,2024, today it is April 4,2024 and I still don't have my package. Customer Service for both Target and UPS are extremely difficult, I still don't know where it is, except for Louisville, Kentucky. I'm not getting updates about what happened to it or if something bad happened (ex: tornado). I have never been informed on what disruption was caused. But I only know that it's in Louisville, Kentucky (which apparently has the highest risks for tornadoes).
I hope someone who has the EXACT problem please share to anyone who never used UPS before, so they'll understand it's an AWFUL company that is very careless about its own customers.
A little context about what I ordered, I bought it on March 19,2024 and it's one of my favourite album from a artist that I like.