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I was given a refund but this ended up being a complete waste of my time!
49% AI generated. I gave 7 days notice and got it back on the 7th day. The writing quality is nothing like what I expected after all of the positive reviews. I put a pic of the writing for anyone that wants to see it. It sounds like a robot or someone who is rushing.
Based on my chats with the expert it seems he is angry I got a refund but I expected an A.
I will go with another service next time as I ended up having to write it myself and waste hours of my time trying to get a refund for this terrible writing piece.
* Paper24 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Dear Customer,
I'm truly sorry for the disappointment and time you've lost. This is far from the quality and service we aim to deliver. The refund was a step to acknowledge the issue, but I recognize it doesn't make up for the inconvenience.
The issue you experienced isn't common, and we're taking steps to ensure it doesn't happen again. We value your feedback and are dedicated to improving, so we hope to have the chance to restore your faith in our services.
Best,
Ken Lewis
Paper24 Customer Success Representative
Email: support@paper24.com