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Jonathan H.

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1 Review by Jonathan

NAPA Auto Parts

  • NAPA Auto Parts

“5 parts ordered 4 parts received”
6/12/22
Verified purchase

I've been waiting eight days on the missing part. I Got a notification by email that the order was complete but I'm still waiting on one Part. Three calls to NAPA online and their response is just wait and we will call the warehouse. New tracking number was assigned and still no shipment. Email communication on website is broken says I need to put phone number in correct format, I tried every format that I know and it would not accept my phone number, very poor customer service and I suspect they don't have the part in stock and failed to notify me after 8 days

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