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This membership and reward program is very poor. After 1 year of sending our employees to this location, over 15 stays were missed. On top of this, they mixed my personal name with my business. When i called them to rectify the names, the customer service removed the company name completely. I called, again, to put it back on invoices for tax purposes and they couldn't anymore. They asked that we send an email to another department with Driver's license and more time-consuming. After over a year of sending crews regularly we get this service...
Tip for consumers:
The hotel value is good for the price. The membership, rewards service, and logistics is not good.
Products used:
Hotel stay
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I was working hard and styed at many locations to earn the staus of Diamond member. I was getting...
My spouse and I stayed 2 nights in January at the Choice Hotel at 7007 Grover in Omaha, NE. We...
