I ordered a sign that could not be made from the parts sent. Would have been great. But it works. I just have extra letters that I paid for that I can't use. I ordered the sign, kitchen is open. Supposed to be two lines. I was only sent enough end caps for one line and it didn't fit in my space. I landed up just using, kitchen open. Weird. Very weird. Just be aware that the sign you order may not be able to be made. I should receive some sort of credit for the letters I can't use.