Jonathan Y.

Bought 3 boxes of continuous forms white paper. They sent one box, EVER. Said repeatedly the other two were on their way. Then, months later I demanded credit for the 2 missing boxes. They said the credit would be applied. More months passed. Then I tried to use my credit buying a used typewriter. "It will be shipped." Then, it's out of stock, how about a more expensive one?" Then, we'll ship the one you wanted today. No typewriter, and no $95 credit. I finally gave up and chalk this up to experience. There is no more polite way to put it: their business practices are fraudulent. Tried to talk with Accounts--only one day a week and she was never there. Always a recording asking for voice mail which she NEVER returned, over and over. They are crooked. I tried to get a refund or credit toward another purchase for a year. We are a small family-owned business and can't afford to be ripped off. Disbelieve me at your own risk. Just promise me that if you are ripped off by AceDepot, aka USAofficemachines, that you will write a truthful bad review, too.