Been with these hucksters for many years, now decided to transfer my domains elsewhere, since their user interface is absolutely crap. Requested the AuthCode and it never gets sent to me. Tried 10 times still not arrived. Chatted to their support for 2 hours going around in circles, their test emails get through to me, but the AuthCode is nowhere to be seen. By definition this company (and EIG Ensurance) are scammers. Lookup the list of companies owner by this privacy equity parent and never use them.