Jon W.

Tmart has shipped me a camera that is in Pal format instead of NTSC. Furthermore the receiver for the camera has damage as does the packaging from shipping. Tmart tried to offer me a discount if I wanted to keep the item. An item that I can not use... They now want me to pay for shipping and have offered me up to 30% of the items value in return for me paying for shipping. Their so called customer satisfaction guarantee is a joke people. Tmart and companies like them give online shopping a bad reputation. Sadly they are everywhere. To date I have had problems with every company head quartered in China. Go figure. They deserve the comments they get. Steer clear is all I can offer.

**UPDATE** Nov. 18,2014

Having used Paypal to make this payment, I started and escalated a claim against Tmart. Tmart failed to respond to Paypal's request for they're side of the issue. Paypal gave me a full refund! Funny how Tmart responded to this posting in only a day or two but couldn't find the time in ten days to respond to Paypal who holds the purse strings. Speaks for itself doesn't it? Don't you just love how Tmart handles their customers? Numerous emails, multiple photos as per Tmart's request prior to my posting here, yet they would have you (the reader) think that they need more information to assist me. For the record, I responded to their request email directly saying they have all the info already and just need to review it. They never replied or attempted to make any further contact. If anyone reading this is doing so before shopping with these guys? YOU HAVE BEEN WARNED! Nothing, nothing about this company comes close to being a satisfactory experience.