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Jose P.

Contributor Level

Total Points
80

1 Review by Jose

  • GlideCraft

12/26/16

Slow customer service response if any its been almost 3 weeks no response yet. No phone calls, emails or letters mailed it regards to the board i ordered for my kids. But as soon as i ordered it they took the money right out of my bank. Two more days without a response and i will have no other choice but to get my bank to refunds the money and switch to a new banking branch.

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Glide C. – GlideCraft Rep

We do apologize for any inconvenience and frustration you may have experienced. Any orders that were canceled were refunded back to the card used to make the purchase. This was during the holiday season which there was a high volume of calls and emails. Again we do apologize, we are a customer service based company it is not our practice to have any delay in responses.

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