I purchased a 3mm chain they sent a 1mm. Now I have to jump through send a picture, wait for them to send return envelope. They made a mistake. Now in being treated like I did something to mess the orders up.
They state they have excellent customer service. They do not answer to phone calls. Have robotic answers to emails. Ordered 1 month ago, still nothing but a label was created for shipping. Elvin the rep does not respond to simple questions like where is my order and when will it ship. This company is b...