Ordered my custom 11x14 collage for my dad who passed away just weeks before May 6th for my wedding June 4th. Package arrived in New Jersey shipping center on May 11th, and has not moved-im on Long Island. I contacted customer service and after 24hrs was told they will remake and reship a new one, with an arrival date far after my wedding. They have no regard for commitment or responsibility and you should not waste your time money dealing with a company that has no sense of urgency for their customers.