Joseph L.

My Fairly new air conditioner (1 1/.2 yr) stopped working ( I live in Florida) I lost $2000 because i work out of my house also with a bookkeeper and it was too hot to sit here. The company sent a technician over the next morning. He checked things over and told me the compressor is bad (parts are under a 10 yr warranty Est cost just for the Labor $1.643.
Here is the complaint 1) First I did not need a compressor, because of their negligence and desire to steal money they came up with a false diagnosis. I know this now because two other techs from another company immediately knew it was not the compressor. After two weeks of sending documentation to the Manufacturer for assistance and speaking to other Air Cond companies looking for an estimate. Two items surface one is their estimate was more than double what another company would charge for the labor, 2nd
Two other Tech in 5 minutes said it is not the compressor. I have contacted Millian Aire, the installation company owner and sales manager, first by phone and email and then sent them a certified letter. I never heard the slightest response of any kind. Another part is needed (the air handler) that caused the Freon to leak out, which is out of stock, however when the tech added freon the system works but not for long. Now my problem is going on one month tomorrow since I discovered my system was not working. In Florida it is dangerous to not have air Cond because of the humidity which can easily form mold and ruin your house. Had they not made this erroneous irresponsible diagnosis I Would have the system probably working by now, but as a result i assumed they were correct and looked for remedies base on their incorrect diagnosis?
Thanks to another company whom i found later helped me through this dilemma, they even dropping off a portable air conditioner.
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