In all my years of playing professionally (35 years) I have never been treated better or had a better customer service experience than with the folks at sweetwater. Whether it's advising me about the latest and greatest new gear and giving me Honest, seasoned advice, or helping me locate that special hard to find guitar or keyboard I just have to get my hands on... these guys rock. I've been a loyal customer for the past 10 years and give them my highest recommendation!