Bike came missing parts! I paid them to pro prep it so I wouldn't have to assemble anything. Evidently it was not pro prepped because it arrived unable to start and was missing parts. Of course they refused to refund my money. I haven't even received the certificate of origin for it. Which means I can't register it to ride it. So I now have a bike that I can't prove ownership of. Orion power sports has been less than pleasant to work with. They won't answer their phone or even my emails! Not a trustworthy company at all!
None of this is true. You were able to start your bike as you explaimed to us in text
The part you were missing was shipped today.
And we do not send titles with bikes for security reasons. You request this after you get your bike. All of this is explained in our FAQ. Just read it.