Unitel direct contacted us out of the blue to sell us a website. They said it would be done within a few weeks and as we already had a site would require no input from us... piece of cake. However 6 months and £1200 later and still no website. Several complaints raised but no action taken until I cancelled a direct debit. Despite unitel agreeing that the level of service had been unsatisfactory to say the least and recognising that we had been mislead they would not refund any of the payments just a string of excuses. I can only advise anyone else considering using their services to be prepared to be let down. I am now pursuing this through the courts