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Hello,
Voice biometrics are iffy, someone talking in the next room, a car siren, maybe an asthmatic day... halfway through the course today, always same pretty quiet room, computer, etc., I failed the voice ID twice and was locked out. On Saturday at 1pm. Chat Help - '36 minute wait' then that window went away. I sent a Contact Us email... no reply yet four hours later. My insurance agent recommended this company. I regret it didn't occur to me to read reviews first! This explains the ½ price sale, because the other half will be spent in buying another course from them or another company.
Tip for consumers:
read everything and look for customer support hours and availability. the SEVEN hours is true. the voice biometrics are still futuristic and IMO a biased way of prompting security.
Products used:
online course, partial
Jos S.'s review of New York Safety Council earned 2 Very Helpful votes
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Stay away, I got in the 3rd section and got blocked and no customer service. They hide behind...
NY Safety council is the Worst driving class choice you can make! Total thieves! Any web site...
