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I just had a most disappointing & unsatisfactory conversation with CS regarding a Wusthof scissors I purchased in February. The two pieces come apart very easily and almost hit my bare foot with the point. CS "manager" said I needed to call Wusthof! Really! I have no contact with the manufacturer; I purchased from WS. She was unwilling to assist any further. I purchase frequently from WS, but not any more & will advise others of your inferior CS & unwillingness to resolve issue
Joy R.'s review of Williams-Sonoma earned 25 Very Helpful votes
“Thanks Joy! I just went through a similar horrible situation with WS. They are by far the most horrible company ever to deal with. I don't know what happened to them but never again for me. Painful experience for sure.”
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An item listed as available and continued to be so a week afterward ordering was backordered...
None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...
