Thumbnail of user joyw28

Joy W.

Contributor Level

Total Points
82

1 Review by Joy

  • PromStory

6/13/16

0 stars! I received my dress and it made me break out into a rash. When I tried to contact the company and explain to them what I was experiencing, they responded with automated emails that were irrelevant to my situation. I requested their corporate number several times, and they ignored my request. I have sent several emails and a different person responds each times with more emails that are way off topic of why I am contacting them. Terrible customer service and terrible business adequate! They didn't address or show any concern of my allergic reaction to the dress. They should be concerned that they posing a risk to the customers purchasing their garments. This company is not to be trusted. After submitting my order, I also started to receive a ton of spam in my email. I felt the need to replace my debit card as well. I strongly recommend going else where. Make sure that there is a corporate number and address listed on the website that you purchase a dress. This was something I looked over during my search.

Joy Has Earned 2 Votes

Joy W.'s review of PromStory earned 2 Very Helpful votes

Joy hasn’t received any thanks yous.

Joy doesn’t have any fans yet.

Joy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user helenf42
4/22/17

Please do not make my mistake and order from this company! Their merchandise is not fit for the...

Thumbnail of user aylins
2/9/17

I payed extra for 5-7 day ship and it's been over 2 weeks now. How can I contact them? I'm...