I have dealt with many types of customer service reps, but today I experienced THE WORST customer service experience. They showed NO remorse for their terrible almost non existent process to ASSIST their customer.
Tip for consumers: Please be certain that you do not use a service does not provide customer service regarding canceling and order within the same hour of placing order. I even offered to eat the shipping cost, but they still disregard any of their customers requests to cancel order that was still in their possession.