Jessica R.

IF you want to be scammed out of THOUSANDS of dollars, then I recommend using Geico. I have been a customer of Geico for 7 years and very happy with their car insurance, probably because I have NEVER needed to use it before now. I got into. Minor accident - photos attached and Geico found me at fault and somehow the damage to the car was $4000 worth of damage. Better yet - they don't notify me of this until 7 MONTHS after my accident, when they decide that my premium is going to go up $200. And even better - because I had been so happy with their services - I purchased on umbrella policy through them and at that time, due to changes require of my auto policy for the umbrella policy) ASKED the insurance broker if my insurance rate was going to go up for future payments AND WAS TOLD YES BY $6. IM SORRY. Unacceptable. Spent nearly 2 hours on the phone speaking with 5 different individuals and NO ONE could provide any assistance. And don't get me wrong - I understand having an accident leads to increase in insurance rates, but this minor accident does not warrant DOUBLING my insurance annually and NOT being informed about it, especially when I was speaking about cost of insurance wit an agent on 8/4/2023 RUN FAR AND FAST FROM THIS COMPANY!

How sad and pathetic that the DMV and state of California has to scam people for $14. Purchased a new car in March 2023, added vehicle to my insurance before I even drove it off the dealership lot. Received letter in the mail in May stating that my registration was going to be suspended if I did not provide proof of insurance. Attempted to submit online - but was unable due to a "system error" and was provided an email address to send proof of insurance too. This was done on 5/16/2023. Assumed that this was all taken care of - this week I get a letter in the mail stating that I have to pay a reinstatement fee - as I have no proof of insurance. Contacted DMV and I was told that this would be taken care of - 48hours later; still have not received an email back from either the person I spoke with on the phone or supervisor (they requested I email them directly with my proof of insurance, which was done promptly). Given how much the California DMV scams people out of money for fear that I would get pulled over and FINED even more money with a "suspended" registration - I paid the fee. Absolutely ridiculous. Pathetic that California DMV has nothing better to do with their time; actually - maybe they should consider doing their job when the inform people they will contact you.