Jeannie g.

Been using Buyee (linked to Tenso.com) services quite a few times already. Quite disappointed at their International Shipping Fees charged, which is highly priced for small and lightweight items. Customer Service Agents standard is average, you have to write to enquire with them about your order then they will respond; otherwise you'd would not hear from them. Recent experience of using Buyee service to purchase a very small and lightweight (item was below 70g), their Warehouse did not bother to look into the item's size but instead packed the very small item into a much larger package in order to charge on the volumetric weight which is pretty illogical and charging much higher International Shipping fees for the very small item. Would recommend anyone to consider looking at alternative providers which also offer buyer shopping services for shopping sites in Japan, at a more competitive price.