Juan D.

I ordered quite a lot of furniture from Lazada.

I got all the usual informatory emails, the follow-up phone call and it was all looking pretty good until I checked the LBC tracking site to see that delivery had failed!

I immediately emailed lazada and in fairness they got back to me pretty quickly only to tell me that LBC refused to deliver to my address which is literally only 15 minutes from their warehouse because it was outside of their delivery area.

What a joke! Lazada promise delivery right to your door as does LBC - both making such promises on their websites.

To add insult to injury, both Lazada & LBC asked me and expected me to organise the collection of my order from their depot - what a joke!

I have since looked at all the complaints regarding both companies and realise I was luckier than most people.

Why am I luckier? Because I ordered 60k worth of furniture that they sent from Manila and it was CoD... so no "cash-out" from me.

I've since informed Lazada that the order is cancelled and they can arrange to have all their crap shipped back to Manila as I am not going to collect it!