Juan M.

The 2nd time ordering from Rhythm and Beat found 2 of the 5 shirts to be too big. No big deal right? Just exchange them, right? Rhythm and Beat has other ideas. They ONLY exchange defective product and then only after sending them multiple pics of the defects. They also want pictures of the designs, to "investigate" who knows what. Then shirts are only exchanged for the same exact size and design. If you happen to order a wrong size, they expect you to EAT IT. Pretty rough for $5 Hobby Lobby plain shirts with prints added selling for $20. No other options offered. No idea where other reviews get off saying "Great Customer service". I call that very POOR CUSTOMER SERVICE. We like the designs, but not that much. Not buying there any more.

Tried 3X to order from them and finally gave up! My orders kept getting cancelled with a vague "customer data verification" reason email. No calls, No emails, nothing. Just canceled. I have successfully ordered from Dell and Amazon dozens of time using the same exact information. Calling customer service does not help at all. They are unable to inform why exactly the order was cancelled and are powerless to correct it or even reorder. Besides, the CSRs are a bit rude, evidencing their complete lack of ability to resolve customer's problems. If this is how they treat paying customers, imagine when the time comes to deal with a defective product! Forget it!