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Juan S.

Contributor Level

Total Points
81

1 Review by Juan

  • PartsTree

8/10/22

After straining my eyes trying to get a part number, I decided to contact the tech support for assistance. After explaining what I was needing, the "expert" told me the correct part number.
When the part arrived it was the incorrect part.
I contacted customer service to request a return authorization. It was then that I was informed on their return policy and it did not matter that their "expert" have given my the item number.
The $50.00s loss is worth it if i never have to deal with such a shady company

Tip for consumers:
Be sure you know what you need and don't listen to so called experts

Products used:
Lawn

Service
Value
Shipping
Returns
Quality

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