judi r.

I ordered a Little Tykes Cozy Coupe from Wayfair.com

The box was shipped to my home. The order is totally unacceptable. I Can't give this as a gift as intended. The carton is dirty, crushed / torn in places and looks like one end got wet. It looks like it was dragged here rather than shipped here.

Tried to resolve with Wayfair but Wayfair is hiding behind "policy" and steadfastly refuses to give a full refund or a new shipment unless I pay for return shipping.

This is a rather large and fairly heavy item. I can not bring myself pay return shipping for a totally useless product from a totally uncooperative seller.

Be warned; this outfit only cares about moving merchandise and billing for it - certainly not about a customer.