We forgot to cancel our free trial period and didn't realize we were being charged $39.95 per month until 4 months had passed! I called expecting to get a lot of flack, but the representative (Jude) was very kind understanding, and gave us a full refund (minus the $5 promotion which was what was what we signed up for). They have good legal documents if you need them, and better yet, back up their offer. Can't beat that! Thank you Rocket Lawyer!
Hey Judy,
Thanks for your feedback! We greatly appreciate it and if you ever need anything else that we can assist you with, just let us know at customeroutreach@rocketlawyer.com. Thanks again.