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My card was charged for for an item. I cancelled that order before it was shipped and requested a refund. I was notified that the cancellation was successful and my credit card would be refunded the full amount. They closed the ticket after 7 days. There is no way what so ever for you to contact "customer service" after the ticket is closed. I still have not received any refund from them and will never order from light in the box again and I will tell anyone that will listen that this company is horrible and unreliable.
Judy C.'s review of LightInTheBox earned 3 Very Helpful votes
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Très satisfaite des produits mais frais de port trop élevés surtout par rapport à la concurrence
Purchased 3 Shirts. But, 2 shirts both of them had part of the letters D.O B & R. Blocked...
