juicy b.

I've only ordered from divatress twice. The products are great but whoever works on the logistics team it's very competent. They managed to send me someone else's package and then failed to properly communicate with me the appointment time they scheduled with UPS to come pick it up. The package is still sitting at my house as I type this.

She originally asked me to drop it off at UPS or USPS. I said no because I have a life and its not my fault that they delivered me someone else's package.

Hopefully they either get it figured out or they'll go out of business.

Another users asked about one of my items and then changed her mind about a minute after. She's in TC and I'm in NC, so I responded that I don't ship to TN anyways, to which she responded that she doesn't deal with $#*!s. I sent a bunch of laughing smileys, then she responded saying that it was her "15 year old nephew" who has "had bad experiences with black and hispanic people in the past." Get the hell out of here. If you are a person of color, do not use this app. It's taking forever to for these idiots to solve the issue even though I have provided them with the user's name and screenshots of the conversation. They have no customer service phone number to speak directly to a human being, so everything is done through email. I had to take to social media just to get their damn attention because they kept saying they couldn't find my account with the email address I provided, even though I sent them screenshots from my settings. These people are idiots.