I spend a lot of money online with Velvet by Graham and Spencer. I've Never had an issue until my last order. I placed the order on 3/16, received confirmation of the order and then NOTHING! I've sent 3 emails and tried calling multiple times. The 888- number goes to voicemail and it does not even say it is Velvet. I am so disappointed and will never order online again.
Tip for consumers: Customer service is horrible. What a shame!