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julia j.

Contributor Level

Total Points
81

1 Review by julia

  • PinkBasis

9/6/13

I placed an order on Pinkbasis. By the time I got to the end of placing my order there was no spot to enter the promo code. Thought it would automatically deduct the amount at check out but it didn't. Got an email confirmation a few minutes later notating the entire amount being processed. Tried calling them and there were 70 callers ahead of me. Held as long as I could, got all the way down to caller 10 but was working and had to run into meeting. Tried calling back an hour later and now the line is disconnected! Poor customer service!

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